Privacy Policy

The owner of this website is:

In-Saldo DI Durello Giancarlo

Via Tessera 17, 27020, Alagna PV

Italy

Email: info@charleydigital.it

Phone number: +39 0382818133

VAT number: IT02581300189

The legal representative(s) of In-Saldo DI Durello Giancarlo:

1. General

1.1 We are registered with the Italian Chambers of Commerce under license or registration number:

REA PV - 285318

1.2 We are willing or obliged to participate in dispute resolution procedures before a consumer arbitration board.

1.3 In-Saldo DI Durello Giancarlo is committed to keeping this website up-to-date and accurate.

If you find anything incorrect or out of date, we would appreciate it if you could let us know.

Please indicate where on the website you read the information.

We will review it as soon as possible. Send your response by email to: info@charleydigital.it

1.4 We are not responsible for losses due to inaccuracies or incompleteness,

nor for losses resulting from problems caused by or inherent in the dissemination of information over the Internet,

such as service disruptions or interruptions. When using web forms, we strive to keep the number of required fields to a minimum.

For any loss incurred as a result of using data, advice, or ideas provided by or on behalf of In-Saldo DI Durello Giancarlo via this website,

In-Saldo DI Durello Giancarlo assumes no liability.

1.5 Use of the website and all its components (including forums) is subject to the Terms of Use.

 Simply using this website implies knowledge and acceptance of these Terms of Use.

1.6 Responses and questions about privacy sent by email or using a web form will be treated in the same way as letters.

This means that you can expect a response from us within a maximum of 1 month.

For complex requests, we will let you know within 1 month if we need up to 3 months.

1.7 Any personal data you provide to us in the context of your response or request for information will only be used in accordance with our privacy policy.

1.8 In-Saldo DI Durello Giancarlo must do everything possible to protect its system from any form of illegal use.

In-Saldo DI Durello Giancarlo must implement technical and organizational measures for this purpose,

taking into account, among other things, the state of the art.

However, it will not be liable for any loss, direct or indirect, suffered by a user of the website,

that arises as a result of the illegal use of its systems by third parties.

1.9 In-Saldo DI Durello Giancarlo assumes no responsibility for the content of websites to which or from which a hyperlink or other reference is made.

Products or services offered by third parties are subject to the applicable third-party terms and conditions.

1.10 Our employees will do everything possible to ensure the accessibility of the website and to continuously improve it.

Including for people who use special software due to a disability.

2. Code of Conduct and Behavioral Standards

At Charley Digital.it, we are committed to maintaining the highest ethical and professional standards. Our Code of Conduct reflects the core values ​​that guide our decisions and actions, ensuring a positive work environment and an impeccable reputation.

These standards are essential to sustaining our growth and continued success,

as well as ensuring the satisfaction of our customers and partners.

2.1 Personal Standards

Every member of the Charley Digital.it team is expected to:

Integrity: Always act with honesty and transparency, both internally and towards customers and partners.

Professionalism: Maintain respectful and appropriate behavior in every situation, representing the company with dignity.

Accountability: Take responsibility for your actions and decisions, contributing to the company's collective success.

Respect for Others: Treat colleagues, customers, and partners with courtesy and respect, recognizing and valuing the diversity of people and ideas.

Personal Development: Commit to personal and professional growth, continually seeking to improve your skills and knowledge.

2.2 Organizational Standards

At the organizational level, Charley Digital.it is committed to:

Operational Excellence: Achieving and maintaining high standards in all operational processes, ensuring efficiency and quality at every stage of our product distribution.

Continuous Innovation: Promoting a work environment where innovation is encouraged, rewarding creative ideas and innovative solutions.

Sustainability: Operating sustainably, minimizing environmental impact and promoting responsible business practices.

Transparent Communication: Ensuring open and honest communication, both internally and externally, to maintain the company's trust and credibility.

Collaborative Culture: Fostering an inclusive and collaborative corporate culture, where every team member is encouraged to contribute and share their perspective.

2.3 Standards Corporate

As a company, In-Saldo DI Durello Giancarlo is committed to:

Customer Satisfaction: Putting the customer at the center of every decision, working tirelessly to exceed their expectations with high-quality products and services.

Professional Ethics: Always operating in compliance with applicable laws and regulations, maintaining high ethical standards in all our business activities.

Social Responsibility: Actively engaging in the community, promoting social responsibility initiatives that contribute to the common good.

Innovation and Quality: Offering cutting-edge software products, the result of ongoing research and development, while always maintaining a focus on quality and reliability.

Sustainable Growth: Planning and implementing growth strategies that are sustainable over the long term, ensuring the financial strength and continuity of the company.

3. Feedback, Public Relations, and Transparency Policy

Charley Digital.it is committed to maintaining a high standard of transparency and fostering open and constructive communication with all stakeholders. In this section,

we describe how we collect and respond to feedback, interact with the public, and prioritize transparency in all our activities.

3.1 Feedback Collection and Response

Collection Methods:

We collect feedback through online surveys, contact forms, and internal feedback. Furthermore, to ensure the reliability and authenticity of reviews of our products and services,

we only use official review platforms. These services allow us to collect genuine reviews, providing our clients with a transparent and accurate overview of user experiences.

Feedback Response:

We analyze all feedback received, implement corrective actions, and communicate the solutions undertaken transparently.

3.2 Public Relations

Communication Channels:

We use social media, newsletters, and events to maintain an open dialogue with our audience.

Active Engagement:

We actively listen to our audience's needs and are open to collaborations and community initiatives.

3.3 Prioritizing Transparency

Transparency in Operations:

We provide clear information on all aspects of our operations and follow ethical and compliant practices.

Transparency Financial:

We disclose our financial results publicly and provide clear and transparent pricing.

Transparency in Customer Relations:

We offer transparent customer service and clear and understandable contractual terms.

4. Proprietary Rights

All intellectual property rights to the content of this website are held by In-Saldo DI Durello Giancarlo.

Copying, distribution, or any other use of these materials is not permitted without the written permission of In-Saldo DI Durello Giancarlo.

Except and only to the extent otherwise provided by mandatory legal provisions (such as the right to quote),

Unless the specific content indicates otherwise.

© 2025 - All rights reserved - In-Saldo DI Durello Giancarlo